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Welcome to Suffolk MASH

The Suffolk MASH (Multi Agency Safeguarding Hub) has been developed from lessons highlighted by reviews of serious safeguarding incidents across the country. A recurrent theme of these reviews is the importance of having effective information sharing and close working arrangements between relevant agencies. With the need to ensure referrals and referrers get the right response first time.

Building on the long established close partnership between local agencies, the MASH receives and processes all safeguarding referrals in respect of children and adults at risk of harm and abuse. Customer First is and will continue to be the first point of contact for all referrers to report safeguarding concerns for both children and adults. All non-safeguarding referrals for Adults will be directed to the cluster teams.

MASH staff work together in an integrated model to identify the most appropriate response to an individual`s identified needs. The emphasis is on effective sharing of information to ensure early identification of potential significant harm, and trigger the correct interventions to prevent further harm and route referrals to the right services.

The MASH is staffed by a range of professionals from Health, Police, Education, Social Care, Probation, Youth Offending, Mental Health services, and Housing with the majority of staff being based in Landmark House, Ipswich. The MASH also has a strong partnership working with wider partners including schools, the Ambulance Service and voluntary and community organisaitons.

The MASH has a leadership team of managers from all the partner agencies; the MASH Strategic Board is responsible for provding robust gevernance of the MASH and ensures statutory and local policy objectives are met.

Key information and documents relating to the MASH are available on this site. Please take some time to read through the information and if you have questions please email

Please feel free to view our MASH film MASH